FAQ

In each limousine there is room for 6 people in the rear compartment and room for one in the front with the chauffer.

On the day of the funeral the Funeral Director is there to help and guide you, your family and friends. In you are unsure of anything please tell the funeral Director.

Yes, although we would ask that you contact us as soon as possible to ensure that it is safe to do so.

Yes, our Funeral Home is open and available to you at anytime. If you wish to visit our private chapel, please ring and inform us when you would like to come and we will be pleased to arrange for a member of staff to meet you.

Yes, we can bring the deceased home either on the evening before the service or on the morning of the service, so that the deceased can leave from home.

Yes, if you have a special request or would like a particular piece of music playing either as you walk in or out of the Crematorium Chapel, please let the Funeral Director know as soon as possible. Please note that only original recordings are allowed because of copyright laws.

Yes, if donations to charity are requested in lieu of flowers, we will accept and list donations on your behalf and forward them to the charity of your choice.

No. After the service has ended, the coffin does not move until all relatives and friends have left the Crematorium Chapel. At some Crematoria’s that are curtains that close at the head of the coffin, but this is only done at the request of the relatives.

No. There are strict rules regarding cremation. Nothing maybe removed from the coffin before cremation without permission of the Home Office.

Yes. The identity of the coffin plate is checked by the Crematorium Attendant before it is placed in the Cremation Chamber. This only holds one coffin or casket at a time and there are rules that must be abided by.

Yes, Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.

1. You can place them in a garden of remembrance but you may now know where that are and you cannot place a headstone with them.
2. You wish may to purchase a grave just for the purpose of interring the cremated remains. This allows you to have a headstone and have other members of the family buried in there in the future.
3. You may keep them at home in a special urn or memorial.
4. You may scatter them in a special place.
5. The remains may be buried in an existing family grave.

If you would like to discus any of the above alternatives, please contact us and we will be pleased to help you.

A list of mourners who attended the funeral can be made, and written in a memorial book.

If you require catering after the funeral you can make your own arrangements or contact us to make a booking at a hotel or restaurant. Alternatively we can provide catering and staff at your home or in out lounge.

If the grave is “earth” rather then “bricked” then the grave will take six month or more before the ground is firm enough to place the weight of a headstone. If the grave is “bricked” inside, then is does not take long.